What You're Saying
"Thank you Deb, received with thanks. It's a great parcel - v happy :)" ES NSW Feb 2015
"Thank You, I look forward to shopping with you next year.I love receiving the newsletter and have told my friends about your website" LI New South Wales Sept 2013
"Thank you for the prompt service. I look forward to doing business with you again in the near future." JT New South Wales Sept 2013
"Thank you for my order, especially the quick postage. Great product!" KV New South Wales Sept 2013
"My package of party goodies arrived this morning, I was very happy it took only two days and was so excited with the contents!" LS New South Wales Sept 2013
"Thanks for organising postage so quickly" NVaM Queensland Sept 2013
"Thanks Deb,You are the best!" AP Brisbane Aug 2013
"Thank you for the great customer service and personally looking after my order for the special day. I had the most delighted little girl on Saturday and a happy Mum to have all the finishing touches for the party. Thanks for the exceptional service" SF Korora Sydney Aug 2013
"Thank you for such prompt service!" MI New South Wales Aug 2013
"Thanks Deb. What wonderful service - I placed the order last night & it has already been shipped. I will certainly use Partyandco again" LR The Rocks New South Wales Aug 2013
"Thanks for getting this in the post so quickly Deb" LH Perth Aug 2013
"Thank you so much for all the communications. It is a great service you have provided, one I'm likely to use again, I have 3 kids so parties are our thing. Thanks again for the stellar service" CM New South Wales Aug 2013
"What wonderful service - I placed the order last night & it has already been shipped. I will certainly use Partyandco again" LR Sydney Aug 2013
"Thanks very much Deb - the parcel arrived yesterday afternoon and my daughter is very excited!" JE Victoria Aug 2013
"I mean’t to thank-you for your prompt service when sending out the party order for me last week. The circus theme items were very popular. I will be dealing with you again" KB New South Wales Aug 2013
"I am super impressed with your efficiency. I do a ridiculous amount of Internet shopping and have never had turn around this fast." MB New South Wales Aug 2013
"Thanks very much, Appreciate the prompt efficient service!" SW Northern Territory July 2013
"Deb - your service was so friendly and efficient and my parcel arrived promptly. I have already recommended your company to several friends and will definitely be happy to use your service again in the future." BC Killara New South Wales July 2013
"Must say that was really speedy from ordering online to now delivery - very impressed :-)" EC Brisbane July 2013
"Thank You Party and Co - Finally an Australian site that has it right! My order was very very prompt and I was kept updated on delivery. Very much appreciated was a pleasure to order from you I will be highly recommending you to friends and family." T B Sydney New South Wales July 2013
"The order arrived so quickly, I was so impressed! Just love everything and really excited for the party" KLD Sydney July 2013
"Thank you Deb for your very efficient service." JF Korora New South Wales July 2013
"Thanks Deb, Thanks for the fast turn around :-)" MM Highton Victoria July 2013
"Thank you so much for your prompt delivery – fantastic service!" CM Brisbane Qld July 2013
"Thanks for great service." SC Tapping Adelaide July 2013
"I received my order today, everything is perfect, Thanks a lot." PP Gold Coast QLD July 2013
"Thank-you Deb. I appreciate your prompt service!" PO Banyo Queensland June 2013
"Thanks for the super speedy service. I'll be back!" JF Turramurra New South Wales June 2013
"Can't believe how prompt the delivery was. Thanks again" FS Brisbane Queensland June 2013
"Thank you for the fast service!!" TM Brisbane June 2013
"Thank you Deb, the parcel arrived this morning.It looks great - I have a very excited almost 3 year old. Thank you for your prompt service" RB Vermont Victoria June 2013
"Wow fantastic service thank you" Baxter Victoria June 2013
"Thank you! This morning I received my package!! :) Your items are wonderful :)" BL Perugia ITALY May 2013
"Thanks Deb, great service…" MR Chevron Island Queensland May 2013
"Thank you Deb - what speedy service - arrived this morning!" MM Townsville Queensland May 2013
"Thank you so much for your extra prompt and friendly service - I really appreciate that you split the orders up! Thank you again, I will highly recommend your site and I am sure you will see me again too" KS Hervey Bay Queensland May 2013
"Thanks so much Deb,I found you online for a friends hens party and love your products... will absolutely be using you again!" JS Campbell Australia Capital Territory May 2013
"Thank you Deb, that is lovely to email, what great customer service! Again, thank you for lovely customer service, I will recommend you to friends." JG The Gap Brisbane May 2013
"Thanks for your speedy response." DM Brisbane Queensland May 2013
"Your website was super easy & post purchase service is excellent!" MC Umina New South Wales April 2013
"Your service has been fantastic Deb" Merrilands New South Wales Jan 2013
"Thanks Deb (for the posting and prompt response)! Much appreciated"
"Brilliant, thanks for the excellent turnaround Deb. Much appreciated"
"Your website was super easy and post purchase service is excellent! Thank you again"
"I received the order today, thank you for being prompt with my order and keeping me informed along the way :-)"
"Thank you Deb for fast processing!"
"Everything arrived today. After being mucked about by another company you were a lifesaver. Will definitely look at your page for future parties" BP Gulliver QLD Apr 2013
"You have the most efficient on-line shopping service, EVER. My order arrived within 24 hours, and I absolutely love my purchase. I will be back. Thanks!!!" MH QLD Dec 2012
"Thank you for your service, it's the best I've ever experienced in all of my internet shopping" NL Grasstree Beach QLD Mar 2013
"Thanks Deb. Your online shopping has been a great experience." HM QLD Feb 2015
"I just received the order :-) thank you so much for your wonderful service, ill definitely be using you again in the future :-)" BD NSW Feb 2015
"Thanks Deb, They've been received, looked great and I am so impressed by your excellent customer service with keeping me updated at every step, very professional and will recommend you to friends." SN NSW Jan 2015
"Thanks so much for the quick service! " MR VIC Jan 2015
"Thanks for the super fast service Deb!" GT NSW Jan 2015
"Thanks Deb, That’s fantastic! Love online shopping - can organise a two year olds birthday party without having to leave my desk!" KK QLD Jan 2015
"Hi Deb, Thank you very much! The service was fantastic and so quick, much appreciated!" KC SA Jan 2015
"Thank you Deb for the email. Received it today and all fantastic as usual : ) " KG VIC Jan 2015
"Thank you so much Deb, that's wonderful!" TM QLD Dec 2014
"Thank you Deb – really appreciate the assistance." DT NSW Dec 2014
"Hi Deb! Thanks so much for that - super quick!" LW QLD Nov 2014
"Hi Deb, Thanks for the delivery, great service!" LS NSW Nov 2014
"Thankyou so very much for all your updates and speedy post" QO QLD Nov 2014
"Many Thanks Deb! Kind of you to reverse the 2nd shipping charge! I will be sure to use Party&Co in the future!" DO QLD Oct 2014
"My party box arrived on Sunday (they deliver on weekends in Japan)! Everything was in tact & arrived so quickly from time of placing order. Thank you once again for your fabulous customer service! " CR Japan Oct 2014
"Wow, thanks Deb. That was quick!" CM Western Australia Oct 2014
"You are pure delight!" MC Vic Oct 2014
"Thanks Deb, appreciate the speedy response!" BN VIC Sept 2014
"Thankyou so much for such quick and efficient service! I ordered early thinking that it would take a while to come but I have been pleasantly surprized!" AL VIC Aug 2014
"Thanks for your email. You have amazing products and such personalised service. I look forward to receiving my goodies soon." TM NSW Aug 2014
"Fantastic service, many thanks! Thanks for stocking these wonderful items as well" EO NSW Aug 2014
"Wonderful, thank you so much for your help!! I have just placed an order now" FK Brisbane July 2014
"I can't believe it, but my order arrived this morning! How is that for speedy delivery.... Thank you again for attending to my order so promptly" GE QLD April 2014
"My order came today, thank you :) Thanks for your amazing, prompt service Deb." ML Brisbane April 2014
"Thanks Deb!! Got our order it's great. Thanks for the suggestion of the Carnival plates. They look great!" KR WA Feb 2014
"Thanks for such much for quick postage." NM QLD Feb 2014
"Wow that was fast service. Look forward to receiving them." BC QLD Feb 2014
"Oh wow, thank you! :)" SS QLD Feb 2014
"Thanks so much for doing this so quickly. Your service is fantastic and soooo much better than other sites out there!" RJL QLD Feb 2014
"Thank you so much for your absolutely gorgeous partyware. I was sooo happy to find it all in the one place!" MR Brisbane Feb 2014
"That's great thank you! I'll tell all my friends to shop from u thanks." SH Brisbane Feb 2014
"Wow that was fast! Thanks so much. Very much appreciated." YK NSW Feb 2014
"Thanks Feb, I received it today. Thanks very much for your fast service!" KH Vic Jan 2014
"Thanks Deb, that's so fast!" AL Qld Jan 2014
"Fantastic news, thanks Deb. I didn’t even realise the promotion was on, so I appreciate you bringing it to my attention. I haven’t used Party & Co before but so far have been really impressed with your honesty, efficiency and level of communication." PMA WA Jan 2014
"Hi Deb, Thank you very much. I am very impressed by your customer service and hope to use you again in the future." CM Vic Jan 2014
"Hi Deb, Just to let you know I picked up my order from the Post Office today and it is perfect!Thanks once again for all your help and understanding." MA WA Dec 2013
"Hello, I wanted to thank you warmly for your responsiveness and professionalism. I received my order and everything is perfect. Thank you" AG France Feb 2014
"Thankyou for a fantastic service. I am a first time customer and i am confident to say i will return. I was kept updated about my order throughout the entire transaction and it was fantastic" FE New South Wales Dec 2013
"Thank you for your prompt response." GH Queensland Dec 2013
"The tags I ordered were as beautiful as I expected but the attention to detail and care that you put in packaging them was outstanding. Great service, I will definately be using your site again" DZ New South Wales Nov 2013
"Thank you so very much Deb. Appreciate your prompt and diligent service :)" AE Victoria Nov 2013
"Wow that's amazing service thanks!" GG Sydney Nov 2013
"You have just made a life time customer! Your products are just wonderful" LF Kenmore Hills Brisbane Nov 2013
"I’m so very impressed and pleased with the personal touch by your corresponding with me directly." BJ Wisconsin, USA Nov 2013
"Thank you so much for your friendliness & willingness to assist. Thanks for being so efficient, it was very much appreciated." LG Brisbane Oct 2013
"Thank you! And great service! I love that I've received an email update every step of the way. Thank you!!" KB Brisbane Oct 2013
"Thank you for the awesome service!" KL South Australia Oct 2013
"What quick service, Thanks again" JP Sydney Oct 2013
"You have provided excellent goods backed up by service, I'll be recommending Party and Co to all my friends!" NG New South Wales Oct 2013
"Thanks so much Deb. Excellent communication and service - it is so nice to know what's happening when you order something" EMS New South Wales Oct 2013
"Thank you very much for the speedy service, it's greatly appreciated" HW Sydney Sept 2013
"Thanks heaps Deb for the super fast delivery! Received today" BP Brisbane Sept 2013
"Wonderful service! My daughter is so excited for it to arrive. Thank you!" MB Victoria July 2013
"Thanks so much - what fantastic service! I really appreciate it." BC Killara New South Wales June 2013
- Delivery & Returns
Delivery & Returns
Unless otherwise advised through a notice on this page, all orders will be shipped within two business days of receipt of the order. Note that orders paid for by Bank Deposit will only be packed and shipped once payment is received in our bank account, which can take 2 to 3 business days from placement of the order.
Delivery within Australia is via Australia Post.
Delivery times within Australia vary depending on your location and whether you select Australia Post Regular or Express at Checkout. For major metropolitan areas within Australia, Australia Post promise next business day delivery for Express Post. The Australia Post Website gives the best indication of delivery times for both Express and Regular delivery: http://auspost.com.au/apps/domestic-parcel.html The "from" post Code is 4171 (Bulimba).
All deliveries require signatures unless you specify on your order comments a secure place for the package to be left at your own risk. If a delivery is not collected and is returned to Party&Co we will contact you to arrange payment for redelivery costs. If your packaging looks damaged on delivery, please open and check to see if the product is damaged before you sign acceptance of the package.
International deliveries are also via Australia Post. A range of delivery options are available depending on your location and the weight of your order. The available options are displayed at checkout. For details of the anticipated delivery times from the date of shipping for each shipping option, please refer to the Australia Post Website at this link: http://auspost.com.au/apps/international-post-guide.html?countryCode=US. This link takes you to the details for the United States, but if you are not in the US, just select your country from the drop-down box and click the big red button "Display" to get the relevant details for your country. Note that our website does not provide for the extra-cover referenced on the Australia Post Website.
Local pickup is available from Bulimba 4171 for our Brisbane-based customers. After checkout, please contact us to arrange a mutually acceptable pickup time. Note that this service is for collection of orders completed online and that in-store browsing is not available.
Freight and Handling Costs
Freight and Handling costs are based on volume and weight of the total order. Our freight costs are calculated at checkout based on a standard method of aggregation of the individual items in your order to determine the overall package weight and volume. We strive to ensure that the costs calculated at checkout are as accurate as possible but if you feel that the freight cost appears excessive, please feel free to contact us and we will review the costs based on actual packed weight and volume. We pride ourselves in the knowledge that our freight charges are competitive but not artificially discounted through inflated product pricing.
Party&Co commit to taking the path of least negative impact to the environment in all that we do.
We recognise that a large part of our environmental footprint relates to how we package our products. We therefore undertake to recycle supplier packaging and fill and where this is not possible, to utilise environmentally friendly packaging materials as much as we can.
Quality of product is very important to us. If your product is faulty or defective please contact us on email@example.com to arrange the return of the product. The item must be returned in the original packaging and we ask that all care is taken in packaging the returning product to us. Once assessed we will refund you the cost of the item or send you a replacement item if required.